TITUS Car Mart Privacy Policy

1. Personal Information We Collect

When you visit the Site, we automatically collect certain technical information regarding your device, including your browser software, operating system, IP address, general geographic location, and cookies installed on your browser. As you browse our automotive catalog, we collect data regarding the specific car accessories, seat covers, LED lights, or detailing products you view, search terms entered, and how you navigate the storefront. We refer to this information as “Device Information.”

We collect Device Information through the following technologies:

• Cookies: Small data files stored on your browser with anonymous identifiers to save your shopping cart, recent orders, and preferred vehicle make/model.
• Log Files: Records server requests, IP addresses, internet service providers (ISPs), date/time stamps, and referral URLs.
• Web Beacons & Pixels: Electronic tracking pixels (such as Meta Pixel and Google Analytics) utilized to measure storefront interaction and ad conversion efficacy.
• Device Fingerprinting: Non-intrusive browser identification used exclusively for anti-fraud validation to prevent coupon abuse and fraudulent duplicate submissions.

2. How We Use Your Personal Information

We utilize the Order Information collected to fulfill transactions placed through Titus Car Mart, including:

• Packaging and dispatching your auto accessories via verified national courier services (TCS, Leopards Courier Express, Trax).
• Generating and emailing your automated Order Confirmation Receipt and real-time Courier Tracking Code.
• Contacting you via WhatsApp or phone call prior to dispatch to double-check vehicle model fitment and confirm address accuracy.
• Verifying bank payment screenshots or transaction IDs for bank transfer orders.
• Preventing fraudulent orders, spam submissions, or unauthorized promo code redemptions.

Device Information is used to optimize our website speed, ensure mobile responsiveness across devices, review high-demand car parts in Pakistan, and evaluate our advertising campaigns.

3. Sharing Your Personal Information

We only share your Personal Information with trusted service providers essential to operating our storefront and delivering your purchases:

• Courier Logistics Partners: Your name, delivery address, city, and contact phone number are securely transmitted to courier partners (e.g., TCS, Leopards Courier) strictly to complete doorstep delivery and collect COD funds.
• Database & Email Infrastructure: Stored securely in our encrypted Supabase PostgreSQL database and transactional Hostinger SMTP mail relay (support@tituscarmart.com).
• Analytics & Advertising: We use Google Analytics and Meta (Facebook) Conversions API to understand shopper behavior and measure ad campaign effectiveness.
• Legal Compliance: We may disclose information if required by applicable Pakistani law, judicial order, or to defend the safety, property, and rights of Titus Car Mart.

4.Behavioural Advertising & Tracking Opt-Out

We may use your Personal Information to deliver targeted advertisements or promotional offers on auto accessories we believe align with your vehicle needs.

You can opt out of targeted digital advertising via:

• Google Analytics Opt-Out: https://tools.google.com/dlpage/gaoptout
• Facebook Ad Preferences: https://www.facebook.com/settings/?tab=ads
• Digital Advertising Alliance: http://optout.aboutads.info/

5.Data Retention & Customer Rights

When you place an order through Titus Car Mart, we retain your Order Information for accounting, warranty validation, return/exchange processing, and courier tracking records. If you wish to request the deletion or correction of your recorded contact details, you can contact us at any time at support@tituscarmart.com.

6. Policy Updates

We may periodically revise this Privacy Policy to reflect changes in store operations, delivery policies, legal regulations, or technical upgrades. Revisions will take effect immediately upon posting on this page.